By sharing our experiences, we can show the impact of aged care services on people’s lives. We encourage you to share your story of the aged care system and tell us what can be learnt from what has happened to you. Your story can be short or long; positive or negative. For legal reasons, we do not name providers. However, you can use your name or choose to be anonymous. Submit your story here.
Several staff lodged a complaint with the ACQSC (Aged Care Quality & Safety Commission) about the standards of care in the aged care home we work. They received 9 separate complaints. Someone from head-office …
Being gagged from complaining Read More »
This residential aged care centre gave the initial impression of being a 4-star hotel but it failed miserably in staffing levels, staff training, communication, nutritious food, and management.